At Appstrax, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, https://www.appstrax.tech/ (“Website”). It applies only to information collected through the Website and is governed by the Protection of Personal Information Act (POPIA) in South Africa, alongside our [Terms and Conditions](insert link) and [Cookie Policy](insert link).
By using the Website, you consent to the practices described in this policy. If you do not agree, please do not use the Website.
Who We Are
Appstrax
- 1st Floor, Building 5, 71 Homestead Ave, Bryanston, Johannesburg, 2191, South Africa
- Phone: +27 55 204 468
- Email: hello at appstrax.tech
Information We Collect
We collect information to provide and improve our services. The types of information include:
Non-Personally Identifiable Information
- What: Data like browser type, language preferences, referring site, and visit timestamps.
- Purpose: To understand Website usage trends and improve user experience.
- Example: Aggregated reports on visitor behavior.
Personally Identifiable Information
- What: Information like email addresses, usernames, IP addresses (e.g., for logged-in users or blog commenters), or payment details for purchases.
- Purpose: To enable specific interactions, such as account creation, blog commenting, or e-commerce transactions.
- Example: An email address provided during blog sign-up.
Cookies and Tracking Technologies
- What: Cookies and similar technologies track usage and preferences.
- Purpose: To personalize content, deliver ads, and analyze performance.
- Details: See our [Cookie Policy](insert link) for more information.
How We Use Your Information
We use your information to:
- Operate and maintain the Website.
- Personalize your experience (e.g., remembering form inputs).
- Process transactions for products or services.
- Send occasional emails about updates, features, or feedback requests (you may opt out).
- Analyze usage to improve content and functionality.
- Deliver relevant advertisements via partners like Google AdSense.
- Comply with legal obligations or protect Appstrax’s rights.
Disclosure of Your Information
We only share your information as follows:
- With Service Providers: To employees, contractors, or affiliates who need it to provide services (e.g., hosting or payment processing), bound by confidentiality agreements.
- For Legal Reasons: In response to subpoenas, court orders, or when necessary to protect Appstrax, third parties, or the public.
- Aggregated Data: Non-identifiable statistics may be shared publicly or with partners.
We do not sell or rent your personally identifiable information. If data is transferred to service providers outside South Africa, we ensure compliance with POPIA.
Third-Party Links and Ads
The Website may include links to third-party sites or ads served by partners (e.g., Google AdSense). These third parties may set cookies or collect data, subject to their own privacy policies. We are not responsible for their content or practices. Review their policies before interacting.
Your Rights
Under POPIA, you have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Request deletion of your data (subject to legal obligations).
- Object to or restrict data processing.
- Withdraw consent for data processing (where applicable).
To exercise these rights, contact us at hello@appstrax.tech. We will respond within a reasonable timeframe, typically 30 days.
Data Security
We use commercially reasonable measures to protect your information, such as encryption and secure servers. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. For example:
- Account data is kept while your account is active.
- Transaction data is retained for legal compliance (e.g., tax purposes).
- Non-identifiable data may be kept indefinitely for analytics.
Children’s Privacy
The Website is not intended for users under 16. We do not knowingly collect personal information from children. If you believe we have such data, contact us immediately at hello at appstrax.tech.
Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date indicates when changes were made. Continued use of the Website after updates constitutes acceptance of the revised policy.
Contact Us
For questions or concerns about this Privacy Policy, contact us at:
- Address: 1st Floor, Building 5, 71 Homestead Ave, Bryanston, Johannesburg, 2191, South Africa
- Email: hello at appstrax.tech
- Phone: +27 55 204 468
